Compliments | Metropolis Health care
back-arrow-image Search Health Packages, Tests & More
  • Metropolis lab - Contact us icon

    Contact Us

  • Metropolis Lab - Feedback/complaints icon

    Feedback/Complaints

  • Compliments image

    Compliments

  • Metropolis lab - FAQ Icon

    FAQ

Compliments image

Compliments

If you've liked the way we served you or just did
something special you can share it with us.

Team,
I have a positive feedback for my RT-PCR test. It was a really smooth experience, I am specifically very happy from Amit Kumar (West Delhi). He was on time, really professional & polite. He explained me all the process for sample collection & payment, followed all COVID measures & was providing updates for report as well. Overall report was also on time, keep up the good work.

Vikram Tholia, Delhi, December 2021

Dear Sir/Madam,
Thank you for the excellent RT-PCR home collection service. Right from booking an appointment to our reminder to reconfirm our appointment, we were impressed with the prompt service. The technician delegated to us was on time to take our swabs. Technician was very professional in conducting the test, very polite, neat, presentable & followed all safety norms.

Michael Fernandes & Sarita Gomes, Mumbai, December 2021

Dear team,
I would like to thank Metropolis for your quick & prompt service. I had to fly in emergency & as per the guidelines I had to go through RT-PCR. Pooja Sahadeva visited my place for sample collection & assured me that I will get the report by late night. She was so expert that I didn't even feel any pain while she took the sample. Thanks to Pooja & team for your support & as promised I received my report late night & I could fly easliy.

Ashish Ranjan Sinha, Mumbai, December 2021

Hi,
I had been to your Kannur branch with my mother & it was a nice experience with your branch. My mother panicked during blood collection & the phlebotomist handled my mother nicely. The report was also delivered on time. Thanks to the phlebotomy team.

Reshma, Kerala, November 2021

Hello friends,
at the outset let me thank all the Metropolis friends for their excellent servies. I am associated with your lab for many years & your findings are very accurate which I highly appreciate. Sure your organization will grow strength in the years to come. I am and will continue to recommend your lab to my friends.

Lakshmanan, Mumbai, November 2021

Hi,
First of all I would like to thank the whole team of Metropolis Healthcare for your amazing service in these tough time! You guys truly are life savers. Great job guys. Keep up the good work. Extra special thanks to the home collection agaent Mr. Luvkush Goswami for being so helpful & understanding towards his clients needs. It was a Medical Emergency for us today & he arranged everything so swiftly. Really greatful to him. Maintained full hygiene while taking swab sample too. A well- trained & thorough professional! Well-Deserved appreciation!

Radhika Mishra, Delhi, November 2021

Very good experience, specially for my 3.5 years daughter. Sailee and Siddhi at Dahanukar collection center took blood sample in a way that my daughter did not feel even a bit of pain. Overall, I have been having very good experience at your lab and so I always prefer your service.

Manoj Kumar, Pune, October 2021

Dear Metropolis Team,
Your home visit technician Vidya Gawde had reached on time and she was very helpful and patient while taking the test. Thanks once again to the Metropolis team and special thanks to Vidya for comforting my parents at the time of the test. Much appreciated..

Jatin Shah, Mumbai, November 2020

Job very well done by Technician Saiqua Ansari and Rekha . Very prompt and efficient in their work.

Rukhsar Mistry, Mumbai, November 2020

Hi,
Metropolis lab technician "Santosh Dhongade" came today for health checkup.
He is professional and collected blood samples efficiently.
My vein is hard to detect but Santosh could detect my vein for blood collection in first attempt himself.
We appreciate Santosh's work as lab technician.

Yogesh Singh, Pune, November 2020

This is to give some feedback about Mr. Prkash Tungariya who came to collect samples for rtPCR test.
I am happy to inform that Mr. Prakash Tungariya is a very co-operative person, followed all the prescribed safety pre-cautions, explained in detail about the safety precautions to be followed by your customers / clients.
He was also kind enough to call back and check about the receipt of test report and forwarded the same through WhatsApp.
We are really impressed by the courtesy & services given by Prakash.

Narayanan Nair, Mumbai, November 2020

Dear Metropolis Team,
I am writing to share positive feedback about my recent experience at Metropolis Powai Wellness Center.
I had to get some blood tests done this week and because of a time crunch decided to go into the Metropolis Powai Wellness Center instead of a home visit. I had trouble finding the center because of the incorrect location tag on google maps and was able to connect with the Center's team on the phone. They explained to me how to get to the center very calmly and I got there with no troubles with the help of their directions.
The center itself was clean and looked quite well managed which decreased my fears about sanitation and Covid 19 contamination. The staff members Rupali and Aijaz were extremely courteous and answered all of my questions clearly and with extreme patience. I was getting tests done along with my mother, and we both felt that the two staff members were extremely professional and put the needs of the customer first while fulfilling their responsibilities.
I don't often send these feedback emails but my positive experience definitely warranted it this time.
Thank you for hiring such wonderful staff members and instilling a sense of professionalism and service in them.

Nishant Makhijani, Mumbai, November 2020

Compliments

We would greatly appreciate if you take a moment to give us your feedback.